Shipping Policy

Thank you for shopping with West NYC!

All orders are processed within 3-5 business days after we receive them. During major Holidays, our processing time might be delayed due to an influx of orders.

All orders over $130, will require signature confirmation for delivery.

Please ensure you are utilizing your real name for order details. Utilizing a nickname or other name on your order details may cause an issue with the shipping carrier delivering your order correctly.

We are not able to adjust shipping/billing/sizing details after an order has been placed. Please contact info@westnyc.com with your order number so it could be cancelled.

Once your order is cancelled, you may replace it with the correct information.

At times shipping carriers may experience delays while your item is moving through their network. Unfortunately, this is not something we are able to assist with, and we recommend reaching out directly to the shipping carrier to assist with information about the delay.

We are not responsible for lost or stolen packages once they are marked as delivered by the shipping carrier.

Investigations with shipping carriers can take up to 15 business days.

We are not responsible for incorrect or incomplete shipping addresses provided at check out.

Westnyc.com is pleased to ship worldwide through our partner, GlobalShopex.com.

The global checkout page will allow you to see the cost of shipping and duties upfront.

• STANDARD SHIPPING arrives in 10 to 15 business days.
• PRIORITY SHIPPING arrives in 5 to 10 business days.

International orders are FINAL SALE and cannot be exchanged or returned.

GlobalShopex Contact:
Call: +1 (855) 848-8804